Case study

Multi-tenant lobby access and camera refresh without disrupting tenants

Example CBD office project covering readers, intercoms, lobby cameras and head-end tidy-up.

Commercial security camera on building facade NSW

Raiden refreshed lobby access control and CCTV in a Sydney CBD multi-tenant office with staged cutovers so tenancies stayed online during business hours.

Project summary

An ageing lobby access system and mixed camera brands made after-hours management difficult for building management. Raiden refreshed readers, lobby CCTV and the security rack while keeping tenancy access uninterrupted.

Client
Example Strata / Building Manager (demo)
Location
Sydney CBD, NSW
Project date
2026-02-15

The challenge

Readers failed intermittently, the intercom did not always reach after-hours security, and the head-end rack mixed legacy DVRs with IP cameras. Tenants needed continuous access during business hours, so cutovers had to be planned in short windows.

The solution

Raiden staged the works: temporary access arrangements, lobby and lift-lobby camera replacements, new readers and controller firmware, then rack consolidation with labelled patching and UPS check. Training for building management covered live event monitoring and footage export.

Systems Installed

Security and electrical systems delivered on this project.

  • Lobby access control

    Updated readers and controllers with after-hours call routing.

  • Lobby and lift CCTV

    IP cameras aligned to entry points and soft-target coverage.

  • Head-end consolidation

    Single recording platform with documented retention and rack labelling.

The outcome

Building management has a clearer after-hours workflow, fewer false “system down” reports, and a maintenance path that includes both security devices and supporting power.

Outcome metrics

Weekend cutover windows
2
Unified head-end
1
Tenancies kept online in hours
100%

Project gallery

Commercial security camera on building facade NSW
Security access control installation
Commercial CCTV security camera installation NSW
Security and electrical integration cabinet
Security head-end rack termination
Raiden technician on commercial site — hero

Testimonial

“The staged cutover meant we did not have to ask tenants to work around a full weekend shutdown.”

Building manager — example client (demo quote)

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Next step

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