Frequently asked questions

Raiden Technologies services all of NSW, with the strongest project concentration across Sutherland Shire, the Illawarra, South West Sydney and metropolitan Sydney. The company is based in Miranda, NSW, and will consider projects outside this area for the right client and scope.

Yes — and this is one of the most significant advantages of working with Raiden Technologies. Licensed electricians on staff means Raiden can deliver the complete infrastructure for a security or technology project without subcontracting electrical work to a separate company. Clients get one contract, one WHS plan and one point of accountability for the entire job.

Yes. Raiden Technologies customises and configures integrations between security systems and the platforms clients already use — including hotel and venue management systems, compliance databases, HR and payroll platforms, and retail management systems. Raiden connects existing systems and APIs rather than building new software from scratch.

Yes. Raiden Technologies is an Australian-owned business, founded by Farron Levy in Miranda, NSW in 2009.

Yes. Raiden Technologies holds CM3 accreditation (ID 80689) and AVETTA pre-qualification, making it eligible for government and enterprise contractor panels. The company has delivered projects for NSW government agencies and maintains a formal subcontractor agreement with a Supply Nation-certified business.

A commercial security integrator designs, installs and manages the full range of physical security systems for businesses — including CCTV, access control, alarm systems and AI surveillance. Unlike a product reseller, an integrator takes responsibility for the entire system, from design through to ongoing maintenance.

Raiden Technologies was founded in 2009 by director Farron Levy in Miranda, Sutherland Shire, NSW.

Raiden Technologies is located at Unit 9/205 Port Hacking Road, Miranda NSW 2228, in the Sutherland Shire, Sydney.

Raiden Technologies primarily installs Hikvision and Hanwha Vision commercial IP camera systems, selected for their proven performance in Australian commercial deployments and their AI analytics capabilities.

Raiden Technologies has delivered projects for organisations including AWS, Telstra, NSW Police, the University of Sydney Union, Crédit Agricole, Gilbert + Tobin, West HQ and the NSW Department of Education, across sectors including government, finance, education, hospitality and technology.

Yes. Raiden Technologies holds CM3 accreditation with ID 80689, a nationally recognised pre-qualification for contractors working on construction, government and corporate sites.

Raiden Technologies installs AI-powered CCTV with loss prevention analytics, biometric and card access control, alarm and intruder detection systems, intercom systems and electrical infrastructure for retail businesses across Sydney and NSW.

Raiden Technologies designs zoned access control for hospitals and healthcare facilities that integrates with HR and staff scheduling platforms. This enables automatic permission management as staff rosters change, without requiring manual administration, and ensures restricted areas remain accessible only to authorised personnel.

Yes. Raiden Technologies maintains a formal subcontractor agreement with a Supply Nation-certified business and is developing a Reconciliation Action Plan in partnership with Reconciliation Australia, supporting Indigenous procurement outcomes on government and construction projects.

Raiden Technologies installs visitor management systems (integrated intercom, CCTV and access control), perimeter CCTV with AI intrusion detection, staff duress alarm systems, access control for restricted areas, PA and IP audio systems for emergency communications, and supporting electrical infrastructure for schools across NSW.

AI surveillance refers to CCTV systems that analyse video in real time using artificial intelligence — identifying specific objects, recognising faces, detecting behavioural patterns and generating alerts. Raiden Technologies installs and configures AI surveillance for commercial clients across NSW, including facial recognition, object detection, slip and fall detection and behavioural analytics.

Yes. Raiden Technologies configures AI-powered slip and fall detection on commercial CCTV cameras for aged care and healthcare facilities. The system distinguishes falls from other floor-level movements and generates immediate alerts to nursing staff, without requiring manual monitoring.

Yes. Raiden Technologies configures access control systems to integrate with HR and payroll platforms, automatically managing access permissions as staff join, leave or change roles — without requiring manual administration.

Raiden Technologies installs commercial-grade IP camera systems from Hikvision and Hanwha Vision. Camera types are specified based on the application — fixed cameras, PTZ cameras, wide-angle cameras and thermal imaging cameras — with appropriate resolution, field of view and compression settings for each installation.

Facial recognition access control systems can be deployed legally in Australia, subject to compliance with the Privacy Act 1988 and the Australian Privacy Principles. Raiden Technologies configures all facial recognition deployments to comply with applicable privacy obligations, including appropriate signage, data minimisation and audit logging.

An integrated security system is one where cameras, access control, alarm systems and other security technologies are configured to communicate with each other and with broader business systems — enabling automated responses, shared data and unified management. Raiden Technologies designs and installs integrated security systems for commercial clients across NSW.

Thermal imaging cameras are used for perimeter security in large outdoor environments, fire detection in industrial facilities, temperature screening in healthcare environments, and hot-spot detection in electrical infrastructure. Unlike conventional cameras, they detect heat signatures rather than visible light, making them effective in complete darkness, fog and smoke.

Cat6 supports 10Gbps network speeds up to 55 metres, while Cat6A (augmented) supports 10Gbps up to 100 metres with better performance in environments with high electromagnetic interference. Raiden Technologies specifies Cat6A for commercial installations where maximum performance and future-proofing are required.

Peak demand reduction means reducing the amount of power a business draws from the grid during high-tariff periods. Commercial battery systems store energy during off-peak periods and discharge during peak demand periods, reducing electricity costs. Raiden Technologies designs and installs commercial battery storage systems for this purpose across NSW.

A UPS (Uninterruptible Power Supply) system protects critical electrical loads from power interruptions, voltage fluctuations and power quality events that can cause data loss, equipment damage or operational downtime. They are used in data centres, server rooms, medical facilities, security operations centres and any environment where power interruption has unacceptable consequences. Raiden Technologies installs commercial UPS systems from Eaton across NSW.

Yes. Raiden Technologies holds a NSW Police Security Licence (000103809) and a NSW Electrical Contractor Licence (453270C), as well as CM3 accreditation (ID 80689). All technicians hold current individual licences and cards for their specific trade.

Yes. Raiden Technologies offers maintenance plans for both security systems and electrical infrastructure. Plans include scheduled preventative maintenance visits, remote system monitoring, priority fault response, and firmware and software updates. Contact Raiden to discuss the right plan for your installation.

This depends on the scope. A straightforward single-site commercial CCTV installation of 8 to 16 cameras typically takes one to three days. A complex multi-zone access control deployment with integration across multiple building systems can take several weeks. Raiden provides detailed programme timelines as part of every project proposal.

Raiden Technologies' ABN is 65 612 469 477.

A security integrator designs, installs and manages complete security systems — including the integration between cameras, access control, alarms and other building systems — rather than simply supplying and installing individual products. Raiden Technologies is a commercial security integrator with licensed electricians on staff, providing complete accountability for the entire system under one contract.

Raiden Technologies has licensed electricians on staff, which means one company delivers both the security systems and the electrical infrastructure they depend on. Most security companies subcontract electrical work to a separate contractor. Raiden does not — clients get one contract, one WHS plan and one point of accountability for the entire project.

Raiden Technologies works across retail, healthcare, government, aviation, banking and finance, commercial real estate, transportation, education, data centres, manufacturing and logistics, and sports and entertainment venues across NSW.

Raiden Technologies can be reached by phone on (02) 9521 3362, Monday to Friday, 7:30am to 5:30pm AEST.

Raiden Technologies uses Genetec Security Center as its preferred enterprise security management platform for multi-site and large-scale deployments. Genetec brings video surveillance, access control and ANPR into a single unified interface.

Yes. Raiden Technologies holds NSW Police Security Licence number 000103809, which authorises the company to design, install and service commercial security systems across NSW.

Yes. Raiden Technologies holds NSW Electrical Contractor Licence number 453270C. The company employs licensed electricians and delivers licensed electrical work as part of its integrated commercial security and electrical offering.

Yes. Raiden configures AI-powered object detection on commercial CCTV systems that monitor product interaction patterns, flag pre-shoplifting behaviours and alert loss prevention staff in real time. These systems can be integrated with existing point-of-sale and inventory management platforms.

Yes. Raiden Technologies holds CM3 accreditation (ID 80689) and is AVETTA pre-qualified — both nationally recognised contractor pre-qualification systems used by government and enterprise clients to vet contractors for WHS, environmental and quality management compliance.

Yes. Raiden Technologies configures AI-powered object detection on ATM-facing cameras that monitors hardware for the presence of card skimming devices, foreign objects and tampering activity, generating immediate alerts when an anomaly is detected.

Raiden Technologies offers CCTV installation, access control systems, AI surveillance, biometric access control, alarm and intruder detection, thermal imaging, PA and IP audio systems, boom gates and barriers, commercial locksmith services and security guard coordination — all delivered with licensed electricians on staff for the complete electrical infrastructure under one contract.

Yes. Raiden Technologies deploys facial recognition systems for venues that need to identify self-excluded gamblers, banned patrons or persons of interest before they gain entry. The system matches detected faces against a configured database in real time and generates immediate alerts to security staff.

An access control system determines who can enter a building, area or room, when and under what conditions. It typically uses card readers, biometric terminals, PIN pads or a combination, connected to a control panel that manages permissions and generates access logs. Raiden Technologies installs commercial access control systems for businesses across Sydney and NSW.

Commercial CCTV installation costs vary significantly based on the number of cameras, camera types, recording infrastructure, cable runs and any AI analytics configuration required. Raiden Technologies provides fixed-price proposals following a site assessment. Contact our team to request a quote for your specific site.

CCTV retention requirements in NSW vary depending on the industry and purpose. Raiden Technologies configures recording retention periods to comply with applicable regulatory requirements for each installation, whether that is a licensing condition, a healthcare facility standard or a financial services requirement.

Edge-processed biometric access control means the face matching computation happens on the camera or terminal device itself, rather than sending biometric data to an external server. This reduces latency, improves reliability and addresses data sovereignty concerns. Raiden Technologies installs edge-processed facial recognition terminals for commercial access control across NSW.

Commercial alarm systems are specified for larger, more complex environments and higher risk profiles than residential systems. They use more robust detection hardware, support zone-based management across multiple areas, integrate with CCTV for alarm verification, and are designed for monitored response and compliance with insurance and regulatory requirements. Raiden Technologies specialises in commercial alarm system installation across Sydney and NSW.

ANPR stands for Automatic Number Plate Recognition. It uses cameras to read vehicle number plates and automatically compare them against a configured list of authorised vehicles. When integrated with a boom gate system, ANPR allows authorised vehicles to enter without driver action, while unrecognised vehicles are held at the barrier. Raiden Technologies installs ANPR-integrated boom gate systems across Sydney and NSW.

Commercial solar installations involve larger system sizes, more complex electrical design, greater structural assessment requirements, network connection approvals from distribution network service providers (DNSPs), and integration with existing commercial electrical infrastructure. Raiden Technologies is CEC-accredited and specialises in commercial and industrial solar installation across NSW.

An Electrical Power Monitoring System (EPMS) is a platform that provides real-time visibility into energy consumption, power quality and load distribution across a commercial or industrial electrical installation. It enables facility managers to monitor usage by circuit or zone, identify issues before they cause equipment damage and generate data for sustainability reporting. Raiden Technologies installs EPMS systems for commercial and industrial clients across NSW. UPS — Uninterruptible Power Supply