case study

Critical Infrastructure Security Upgrade in NSW

Raiden Technologies delivered a combined security and electrical upgrade at the Telstra telecommunications exchange in Sydney. The work covered 32 new AI-enabled CCTV cameras, upgraded access control, door hardening, six FAAC boom gates and an external LED lighting upgrade, plus testing of every access-controlled door.

Critical Infrastructure Security Upgrade in NSW

Telecommunications exchanges are secured by combining AI-enabled perimeter CCTV, access control with alarm monitoring, hardened doors, vehicle boom gates and good external lighting. Raiden delivered all of these at the Telstra’s exchange.

Project summary

Raiden was engaged to upgrade perimeter security and external lighting at the Telstra exchange in Sydney, a critical telecommunications site. The project added 32 AXIS deep-learning cameras, extended the electronic access control system (EACS), fitted strike guard plates, installed six FAAC boom gates and replaced 18 sodium vapour lights with LEDs. Raiden then tested every controlled and monitored door for full operation.

Client
Telstra
Location
Sydney, NSW
Project date
2024-11-05

The challenge

The exchange needed stronger perimeter surveillance, vehicle control and door security to protect critical telecommunications equipment, while its internal systems kept running. Ageing sodium vapour lighting and untested door hardware also left gaps in visibility and alarm reliability around the site.

The solution

Raiden installed 32 AXIS P3265-LVE deep-learning cameras covering the entire external perimeter, carparks and loading areas, reusing existing cable paths to avoid trenching. Raiden extended access control to additional doors and gates, fitted strike guards to external fire exits, installed six FAAC boom gates, upgraded the external lighting to LED, and tested every door for forced-open, held-open and alarm reporting.

Systems Installed

Security and electrical systems delivered on this project.

  • AI-enabled Perimeter CCTV

    32 × AXIS P3265-LVE deep-learning dome cameras covering entries, carparks, loading areas and the building perimeter.

  • Access control (EACS) Extension

    Access control added to 8 doors and gates, including remote release for perimeter gates.

  • Door Hardening

    5 strike guard plates on external fire exit doors to resist forced entry.

  • Vehicle Boom Gates

    6 × FAAC B680H 3m boom gate barrier kits controlling vehicle access.

  • LED Lighting Upgrade

    18 external sodium vapour lights replaced with energy-efficient LEDs, with new 240V cabling.

  • Door Testing & Maintenance

    All controlled and monitored doors tested, with faulty reed switches, sounders and readers replaced.

The outcome

The exchange now has complete AI-enabled surveillance of its external perimeter, controlled vehicle and pedestrian access, and hardened doors that alarm reliably back to monitoring. The LED lighting upgrade improves night-time visibility for both the cameras and on-site guards, and cuts energy and maintenance costs.

Outcome metrics

AI-enabled cameras
32
boom gates
6
doors and gates
8
lights upgraded
18

Project gallery

FAAC Boom Gate Security Installation
Illuminated Concrete Fins at Blue Dusk
Aged CCTV Camera at Entryway
AXIS dome camera on weathered concrete
Concrete building access-control work zone
Illuminated Concrete Fins at Blue Dusk
Industrial Control Cabinet Installation
LED Floodlight with Motion Sensor
Polished AXIS Dome Camera on Brick Wall
Polished security installation with emergency signage
AXIS dome security camera on wall
Three Pelco cameras among eucalyptus trees

Testimonial

““Raiden delivered a complex security and electrical upgrade at a live critical site without any disruption to our operations. The new cameras, boom gates and lighting have made a real difference to perimeter security, and the full door testing gave us confidence that every alarm reports correctly. Professional, security-aware and easy to work with.” Project Manager, Telstra”

Related capability

Explore connected security, electrical and industry capability across Sydney and NSW.

Frequently asked questions

How are telecommunications exchanges secured?

With layered security: AI-enabled perimeter CCTV, access control with alarm monitoring, hardened doors, vehicle barriers and good external lighting. Raiden delivered all of these at Telstra’s exchange.

What are deep-learning CCTV cameras?

Deep-learning cameras like the AXIS P3265-LVE use built-in AI to classify people and vehicles. That reduces false alarms from things like shadows, animals or weather, and makes searching footage faster.

What is a strike guard plate?

A strike guard is a steel plate fitted over a door’s latch area to stop the latch being pried or forced. It’s a simple, cost-effective way to harden external doors, especially fire exits.

How do you test access-controlled doors?

Each door is checked for forced-open and held-open alarms, alarm reporting to monitoring, sounder operation and card reader function. Double doors are also checked to make sure the second leaf stays locked.

Why upgrade sodium vapour lighting to LED at security sites?

LEDs give whiter, more even light, which improves CCTV image quality and colour accuracy at night. They also use less energy and last much longer than sodium vapour lamps.

Next step

Get a Site Assessment

Tell us about your site requirements, compliance needs and security or electrical scope. Raiden delivers integrated capability under one accountable contract.