case study

University CCTV Upgrade and Security Maintenance in Sydney

Raiden Technologies upgraded more than 40 CCTV cameras across the University of Sydney’s Camperdown campus for the University of Sydney Union (USU), in student hubs, cafés, retail and event spaces. Raiden now looks after USU’s CCTV, access control and intercom systems under a 3-year maintenance program.

Wisenet Dome Camera on Red Brick

Universities in Sydney can modernise campus security by upgrading to high-resolution 360° and multi-sensor CCTV, then keeping it compliant with a scheduled maintenance program. Raiden delivered both for the University of Sydney Union across Wentworth, Manning, Holme and other campus buildings.

Project summary

Raiden delivered a multi-stage CCTV upgrade for the University of Sydney Union across the Wentworth Building, Manning House, the Holme Building, Fisher and Carslaw cafés, and Jane Foss Russell. The works installed and relocated more than 40 Hanwha Wisenet cameras, including 360° fisheye, dual-head and 180° panoramic models. They were followed by a 3-year preventative maintenance program covering 108 cameras plus USU’s access control and intercom systems.

Client
University of Sydney
Location
Sydney, NSW
Project date
2025-07-29

The challenge

USU’s ageing CCTV left gaps across busy student areas such as eateries, retail, entries, corridors and loading docks, and many cameras had poor fields of view or were obsolete. The upgrade had to be delivered across multiple live campus buildings, around operating kitchens and cafés, without disrupting students, staff or trading.

The solution

Raiden replaced, relocated and added cameras to the agreed security plan, installing Hanwha 360° and multi-sensor cameras, and Wisenet X-series domes. New cameras were cabled with Cat 6A back to local comms rooms, and redundant cameras were removed and plated. Raiden then put a 3-year bi-annual maintenance program in place covering cameras, NVR/VMS, network, UPS and cybersecurity compliance, along with USU’s access control and intercoms.

Systems Installed

Security and electrical systems delivered on this project.

  • 360° Fisheye Cameras

    Hanwha QNF/XNF 360° cameras that can split into four de-warped views, covering large open spaces such as eateries, lounges and arcades.

  • Multi-sensor & Panoramic Cameras

    Hanwha dual-head cameras covering the street in both directions, plus 180° cameras for wide entrances.

  • Wisenet X-series Domes

    High-resolution domes for corridors, docks, cafés and retail areas, on brackets, hanging mounts and dropper poles.

  • Cat 6A Cabling

    450m+ of new Cat 6A cable run back to building comms rooms, with fire-rated penetrations.

  • Preventative Maintenance

    3-year program: bi-annual servicing for priority cameras, annual for the rest, plus NVR/VMS, network and UPS checks.

  • Access Control & Intercom Support

    Ongoing maintenance of USU’s access control and intercom systems alongside the CCTV.

The outcome

USU now has modern, high-resolution CCTV coverage across its key student, retail and hospitality spaces, with fewer devices covering more area thanks to 360° and multi-sensor cameras. The ongoing maintenance program keeps the system reliable and compliant, and every visit produces an evidence pack, firmware review and recording audit.

Outcome metrics

cameras upgraded
40+
campus buildings upgraded
6+
cameras under preventative maintenance
108
years preventative maintenance
3

Project gallery

Brick Building with Elevated Walkway and CCTV
Dual-Lens Security Camera on Mural Wall
Manning Building Rainbow Entrance
Technician Repairs Ceiling Security Camera
Theatre Lighting Rig and Dome Camera
Wisenet Dome Camera Above Doorway
Manning House, University of Sydney
White Dome CCTV on Red Brick
Wisenet Dome Camera on Red Brick

Testimonial

““Raiden upgraded our CCTV across several busy buildings without disrupting students, staff or our food outlets. The new 360° cameras give us much better coverage with fewer devices, and the maintenance program means we know our cameras are recording, our storage is compliant and our systems are secure. They’re a reliable, responsive partner for our campus security.””

Jimmy, University of Sydney Union

Frequently asked questions

What type of CCTV is best for university campuses?

A mix. 360° fisheye and multi-sensor cameras cover large open spaces like eateries and lounges, while dome and panoramic cameras cover entries, corridors and docks. At the University of Sydney Union, Raiden used Hanwha Wisenet and AXIS cameras across all of these areas.

Can CCTV be upgraded without disrupting a live campus?

Yes, with careful staging. Raiden worked during business hours, sectioned off work areas with barricades, used platform ladders, and worked around kitchen staff and trading in USU’s cafés and retail outlets.

How often should commercial CCTV be maintained?

High-priority cameras are typically serviced every 6 months, and others every 12 months. USU’s program covers 45 cameras on a 6-monthly schedule and 63 on an annual schedule over three years.

What does a CCTV maintenance service include?

Cleaning and focusing cameras, checking fields of view and analytics, and testing night mode and IR. It also covers checking network switches, PoE and UPS, auditing storage retention and recordings, updating firmware, testing exports and backups, and reviewing user access and passwords.

Why do 360° cameras reduce the number of cameras needed?

A single 360° camera covers an entire room and can be split into multiple de-warped views. It can often replace several fixed cameras, lowering hardware, cabling and maintenance costs.

Next step

Get a Site Assessment

Tell us about your site requirements, compliance needs and security or electrical scope. Raiden delivers integrated capability under one accountable contract.